Testimonials

Here’s what some of our happy clients have to say about our property management service…

Chris, Bonogin… I’ve recently come on board with the property management team at Elders Mudgeeraba, and, I’m very glad that I did. Having had experience with property management agents before. I was immediately impressed with the swift, confident and professional manner in which my property was converted to a rental, from finding tenants, to negotiating lease terms and preparing the property for lease, the Elders team provided seamless management of the entire process. Excellent communication was the standout for me. Effective liaison between all parties kept us all on the same page, it made decision making easy, and, it led to a win-win outcome. The Elders Mudgeeraba team take the stress out of my property management, and, as a result, they have another happy client!

Natalia, Currumbin…Elders Mudgeeraba has managed my rental property for over 5 years. I travel often overseas and sometimes find it hard to keep track on what’s happening. If there was a maintenance problem on my property I was promptly informed & it was fixed. Every time a lease finished a new tenant was found without wasting any time. Every time I had a question, I was quickly answered. All I can say is that it has been a piece of mind to me knowing that the property management job was performed efficiently and honestly.

Katherine and Roanne, Mudgeeraba & Nerang… We put both our properties with the Rentals department at Elders Mudgeeraba. The staff instils a strong sense of confidence in us, in how quickly they reply to our emails, the professionalism shown when dealing with our tenants and the care taken to ensure that all details are correct on any paperwork. At other agencies, we had to micro-manage the rental staff. At Elders Mudgeeraba, we can step back, knowing our property is being looked after properly.”

Jeanine and Dean Gordon, Mudgeeraba… When we first came to Elders Mudgeeraba we were having quite a few difficulties with our previous rental manager. It was fantastic to have you (Peter) step in and manage the whole problem for us. Being in Melbourne, it was difficult to deal with the issues we were facing on our own. Since the time that you have taken over our rental we have been very pleased with the service that Elders Mudgeerabahas provided. We have great tenants and your rental manager, Angelique has looked after us as well as them. It is great to see a healthy respect for both the tenant and owner’s alike. This, along with your prompt and thorough service, makes Elders Mudgeeraba one of our best decisions that we have made with our rental property.

Sandy, Mudgeeraba… Peter, I’m writing this because I like to give my honest opinion and feedback, especially when I am pleased. Since choosing to put our acreage property in the hands of Elders Mudgeeraba last year, we are yet to experience a problem of any kind. Angelique Ray is our property manager, and the most professional, experienced and efficient that we have ever had. I couldn’t be more impressed, pleased and re-assured that our house is in fabulous hands. To date there is yet to be a problem with rental arrears, which was a big concern for us when first deciding to rent out such a large asset, especially having such severe problems in the past with bad tenants and court orders in other investments houses we have out of the area. I’m happy to say that I have peace of mind.

Vicky, Mudgeeraba … the best part about managing our property is the fact that the communication between Angelique and the team & ourselves is very good, and any new suggestions to make the life of the tenant more enjoyable in our property is always previously discussed prior to any decisions being made.

John, Mudgeeraba … Angelique Ray from Elders Real Estate Mudgeeraba has been involved in managing my Mudgeeraba properties for the last few years. I have always found her polite in dealing with me and my tenants. In addition, she has always followed through on any questions or queries that I may have had on the properties and resolved any outstanding matters that were of a concern. As a consequence of her diligence, I am pleased to say that my properties have been well tenanted and that all the tenants have maintained the property in a proper manner. As I love most of my life overseas, I am confident in the knowledge that real estate matters pertaining to my Mudgeeraba properties are in good hands. I would heartily recommend anyone seeking a professional Property Manager to contact Angelique Ray to assist them to manage their properties.

Casey, Toowoomba… Earlier this year my Springbrook property was abandoned by perhaps Queensland’s messiest tenants. These were tenants selected and approved by a previous Real Estate agent, by the time they ran away, I had given the management to Elders Mudgeeraba. The property stretches over 3000 square meters and four buildings, so needless to say an army was required to restore it to a rentable state. Angelique Ray rook control of the situation like a true professional, overseeing multiple tradesmen, as well as keeping me informed of the complicated negotiations with the insurance company. In the end the property has been improved well beyond its original state, and has now been leased t what appears to be the best tenants we’ve had in the 5 years I’ve owned it. Considering I’m bashed 2 hours away in Toowoomba, I never would have been able to survive through this nightmare, let alone thrive through it, were it not for the extremely capable management and leadership skills of Angelique Ray. I wish my other properties were based on the Gold Coast so that she could oversee them. I have already referred Elders Mudgeeraba to a good friend in the area.

Charlie & David, Mudgeeraba… We would like to let you know how happy we are with the management of our rental property in its first year, and in particular the work of Angelique. She is always responsive to emails and requests from us and a pleasure to deal with. Thanks Angelique for all the great work you do for us, and to the rest of the behind the scenes team, it is appreciated.

Renae, Mudgeeraba…I am a property owner and have my rental agreement with Elders Real Estate Mudgeeraba, under the management of Angelique Ray. During any times of correspondence, Angelique has always been very professional, helpful, enthusiastic, obliging and respectful of myself and my tenants. She is always very quick to notify me of any information regarding my property and resolves the matter or attends to the issue quickly. She has great phone manner and very easy to approach and negotiate with. Angelique has been my best agent thus far and I really hope she continues to manage my property in the future, as she is doing a great job. Thank you Angelique for your hard work and look forward to working with you in the future.


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